Planning Microsoft CRM 3.0 Installation

Serveral areas of the network software must to be reviewed:
Active Directory Domain Controller
Domains and Domain Naming System
Operating System
Microsoft Exchange 2000 or 2003
Microsoft Office 2003 or Office XP

Single Server Deployment − Recommended for up to 75
Users
The single server deployment is designed to use Microsoft's Small Business
Server (SBS) 2003. Both Premium and Standard versions of SBS are supported
by Microsoft CRM 3.0. SBS 2003 is a flexible network solution designed to help
small businesses. The integrated Small Business Server is the one-computer
server solution that supports up to 75 client computers and integrates the
following server software:
• Microsoft® Windows® 2003 Server with SP1
• Microsoft SQL Server 2000
Microsoft CRM Installation and Configuration
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• Microsoft Exchange Server 2003
• Microsoft Internet Security and Acceleration (ISA) Server 2000

Windows Small Business Server 2003 Hardware Requirements
Minimum Hardware Requirements
• Processor: Dual Intel Pentium (Xeon PIII) 700 MHz or comparable
single CPU speeds
• RAM: 512 MB
• Hard Disk: 8 GB available hard disk space
• Modem: No modem
• Network Card: 1 Network Adapter card (10/100 Mb Ethernet)
Recommended Hardware Requirements
• Processor: Dual 1.8 GHz (Xeon P4) or comparable single CPU
speeds
• RAM: 1 GB or more, depending on the system configuration
• Hard Disk: SCSI hard drives with RAID 5, depending on the system
configuration
• Modem: Two modems; one for Shared Fax Service and one for
Remote Access Service, Shared Modem Service, and Internet
Security and Acceleration Server dial-up service
• Network Card: 2 Network Adapter cards (100 Mb Network Card)


Note:Do not install the Microsoft CRM Outlook client on the Small
Business Server computer.


Before you begin, consider the following factors:
• Updated device drivers. It is important to make sure you have
updated device drivers that are compatible with Windows Server
2003.
• Critical data backup. If upgrading to Small Business Server 2003,
make sure you have backed up all critical data on the system and
have tested the backup to guarantee data integrity.
• Power supply. Use an uninterruptible power supply (UPS) for the
server. If a power outage occurs, a UPS provides the server with
enough backup power to save data and safely shut down.
• Business growth. Always plan a Small Business Server installation
for growth. Plan your installation based on anticipated growth. Doing
so saves you time and money in the future.


Microsoft CRM Server Hardware Requirements
Microsoft CRM Server requires the following minimum hardware configuration:
• Computer/Processor: Dual 700 MHz Intel Pentium (Xeon PIII) or
compatible CPU
Recommended: Dual 1.8 GHz Pentium (Xeon P4)
• RAM: 512 MB
• Controller: SCSI with hardware RAID 5 (3 drives minimum)
• Network Card: 10/100 Mb



In large deployments that include multiple Microsoft CRM Servers, the
Microsoft CRM Servers may be configured within a Windows Load Balancing
Service (WLBS) cluster. Microsoft CRM 3.0 supports clustering and farm
configurations for high availability as well as for load balancing. Microsoft CRM
3.0 supports a Web Farm configuration using technologies such as Windows
Load Balancing Server and BigIP.Microsoft CRM 3.0 also supports active/passive SQL and Exchange Clustering
for data store and e-mail, respectively.